Overview
Located in the center of the vibrant city of Kigali, our Emergency Room is responsible for delivering a high level of care within the national referral pathway. Our catchment area is wide and serves the entire capital city, the Northern Province, and parts of the Western and Southern Provinces of Rwanda.
Our clinical staff is composed of 1 specialist physicians at different stages of training in Emergency Medicine, 3 general practitioners, and 16 registered nurses. The department is co-managed by 1 Matron and 1 assistant.
With a capacity of only 13 beds, we receive an average of 12,000 visits per year (HMIS Report 2024-2025). Our clinical area consists of a triage bay, 1 resuscitation room (2-bed capacity).
Emergency Care Services
- Tertiary level Emergency Room:
a. Medical & Acute Care Surgery.
b. Neuropsychiatric emergency (for patients with significant co-morbidities).
c. Pediatric emergency. - Urgent Care Clinic (urgent consultations during evenings, holidays, and weekends, guided by the SATS triage system).
- Event Medical Services (First Aid coverage for VIP meetings and exceptional services such as medical escort for international transfers).
- Disaster & Catastrophe Response Team (multidisciplinary design).
- Care Ambulance Services.
How are we contacted?
For Other Hospitals, use the regular channels by calling the ER Main Reception on 0788865571.
Department Leadership and Specialists
Dr. SHUMBUSHO Telesphore
Consultant HoD A&E
+250788359267
MUKAHIRWA Gisele
Matron
+250788281006